BREAKFAST BRIEFING SERIES

How to Optimise Revenue and Maintain Customer Experience With SCA

Name: How to Optimise Revenue and Maintain Customer Experience With SCA
Start: 2021-12-01T00:00:00+00:00
End: 2021-12-01T00:00:00+00:00
Location: Signifyd

SCA has caused huge disruption to online customer experience in the EU; with average transaction success rates currently below 80%. Enforcement in the UK has been pushed back to March 2022 providing merchants an opportunity to implement an SCA strategy that maintains a positive customer experience.

In our first Ecommerce Breakfast Briefing, Signifyd is bringing together merchants and industry experts to discuss the SCA regulation, review the effect of SCA in Europe and discuss best practices for customer experience and revenue retention.

Join Signifyd's Senior Product Manager of Payment Solutions Shagun Varshney and Toby McFarlane, Head of Ecommerce at CMSPI for breakfast and networking:

Understanding the PSD2 and SCA requirements
Lessons to learn from enforcement within the EU
Best practices for maintaining CX alongside SCA compliance

1st December, 2021 | 8:30 AM - 10:30 AM

Signifyd | 30 Newman Street, London, W1T 1PT

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Agenda

8:30 am - 9:00 am	Registration and Complimentary Breakfast
9:00 am - 9:05 am	Welcome Introduction
9:05 am - 9:25 am	Shagun Varshney, SCA Overview
9:25 am - 9:45 am	Toby McFarlane, European SCA Impact Assessment
9:45 am - 10:00 am	How best to prepare for SCA enforcement in the UK, Shagun Varshney and Toby McFarlane
10:00 am - 10:15 am	Q&A
10:15 am - 10:30 am	Coffee and Networking

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